Shipping & Delivery

Shipping (General)

Please be sure to select your preferred method of shipping during checkout and note that we offer many options to best service your business.

 

Shipping Outside of the United States

Currently, we ship exclusively within the United States, including Alaska and Hawaii. Unfortunately, we are currently unable to ship to Puerto Rico. 

However, we are actively working to expand our shipping coverage so that more customers can enjoy our designer bedding and home décor collections. We encourage you to check back with us regularly to stay updated on new shipping destinations and product offerings. 

 

PO Boxes

A physical address is required for delivery, as we are unable to ship to P.O. boxes or nonphysical locations.

 

Standard FedEx Shipping on Orders using JLA Hospitality negotiated rates (default)

JLA Home ships using FedEx Ground Delivery unless noted otherwise using our discounted FedEx rates.

· Take advantage of JLA Home’s FedEx discount

· Upgrade to FedEx Express Saver for faster delivery

· Most orders are shipped within 4–7 business days. In some cases, shipping may take longer depending on available stock and/or material delays.

 

Standard FedEx or UPS Shipping on Orders using Customer Account Numbers

Customers are welcome to use their own FedEx or UPS account numbers for ease in tracking and to take advantage of their own contracted rates. **IMPORTANT to note that if you choose to use your own FedEx customer account number the shipping charge will display as “FREE” on the website since contracted rates are confidential. You will only see your charge on your FedEx or UPS Account.**

 

Customer Arranged Shipping

Customers should use their own carrier to arrange LTL and FTL shipments and may use any carrier for their transportation logistics. **IMPORTANT to note that your shipping charge will display as “FREE” on the JLA Hospitality site since JLA will not control nor charge for logistics services. Customers should reach out directly to their carriers for freight charge estimates and to coordinate pickup and delivery.**